Privacy Policy
At Techpins, protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our services or interact with us through our website and other communication channels.
What Information Do We Collect?
When you interact with us, we may collect the following personal information:
Name
Address
Email address(es)
Telephone number(s)
Company or organization details
Project specifications
Payment information (processed securely)
Date of birth (only if required for specific services)
We only collect information necessary to provide our services effectively and to maintain communication with you.
How Do We Collect Information?
We may collect information about you whenever you interact with us. For example:
When you contact us regarding our services or solutions
When you register or subscribe to our updates
When you send or receive information from us
When you submit project inquiries or forms through our website
How We Use Your Information
The personal information we collect is used solely to:
Provide and manage the services you have requested
Process transactions and maintain your account
Send important service-related updates or notifications
Improve customer experience and service delivery
Your personal data will never be shared with third parties for marketing purposes unless you explicitly opt in to receive promotional materials from Techpins
Data Security
We employ industry-standard security measures, including encryption and secure servers, to protect your personal data from unauthorized access, disclosure, or misuse.
All payment transactions are processed through Stripe, a trusted and secure payment gateway. We do not store any sensitive payment information on our servers. Our website is HTTPS-secured to ensure safe browsing and transactions.
Confidentiality
We are not responsible for the privacy practices of websites that are not owned or managed by Techpins, including any third-party links or external websites referenced on our site.
Legal Compliance
Techpins is fully compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
You may request access, correction, or deletion of your personal information at any time by contacting our Data Protection Officer at solution@techpins.
Making a Complaint
If you have any concerns or are not satisfied with our response regarding your data privacy, please contact us at solution@techpins with full details of your complaint.
We will investigate the issue and aim to respond within 15 working days of receiving your complaint. In some cases, the investigation may take longer. If you remain unsatisfied, you may escalate your concern to the appropriate data protection authority.